Privacy Policy

Last Updated: December 20, 2025

1. Introduction

Welcome to Lingriser. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and use our services, and tell you about your privacy rights and how the law protects you.

2. Information We Collect

2.1 Personal Information

We may collect, use, store and transfer different kinds of personal data about you:

Identity Data: First name, last name, username, date of birth
Contact Data: Email address, telephone numbers, billing address
Account Data: Username, password, and other authentication information
Profile Data: Learning preferences, interests, feedback, and survey responses
Payment Data: Payment card details, billing information
Usage Data: Information about how you use our website and services
Technical Data: IP address, browser type, device information, operating system
Learning Data: Progress reports, session recordings, test scores, tutor feedback

2.2 Third-Party Authentication

When you sign in using OAuth providers (Google, Microsoft, Facebook), we receive limited information from these services including your name, email address, and profile picture. We only request the minimum permissions necessary to create and maintain your account.

3. How We Use Your Information

We use your personal data for the following purposes:

To provide and maintain our tutoring services
To match you with appropriate tutors using our AI algorithms
To process your payments and manage subscriptions
To communicate with you about your account and services
To improve our services and develop new features
To provide customer support and respond to your inquiries
To send you marketing communications (with your consent)
To comply with legal obligations and protect our rights
To detect and prevent fraud or security issues

4. Data Sharing and Disclosure

We may share your personal data with:

Tutors: Your assigned tutors will have access to your profile, learning goals, and progress data
Service Providers: Payment processors, email service providers, hosting services, analytics providers
Legal Requirements: When required by law or to protect our legal rights
Business Transfers: In connection with a merger, sale, or acquisition of our company
With Your Consent: We may share data with third parties when you give us explicit permission

We never sell your personal data to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data, including:

Encryption of data in transit and at rest using industry-standard protocols (SSL/TLS, AES-256)
Regular security audits and vulnerability assessments
Access controls and authentication requirements for our staff
Secure data centers with physical security measures
Regular backups and disaster recovery procedures

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal data within 90 days, except where we need to retain certain information for legal compliance.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: Request a copy of your personal data
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal data
Portability: Request transfer of your data to another service
Objection: Object to processing of your personal data
Restriction: Request restriction of processing your data
Withdraw Consent: Withdraw consent for data processing at any time

To exercise any of these rights, please contact us at privacy@lingriser.com

8. Children's Privacy

Our services are used by students of all ages, including minors. For users under 13 years old (or under 16 in the EU), we require parental consent before collecting any personal information. Parents have the right to review, modify, or delete their child's information at any time.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable data protection laws.

10. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience. For detailed information about our use of cookies, please see our Cookie Policy.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last Updated" date. We encourage you to review this privacy policy periodically.

12. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us:

Email: privacy@lingriser.com
Address: Lingriser Inc., 123 Education Lane, Learning City, LC 12345
Phone: +1 (555) 123-4567

13. Regulatory Information

For EU/EEA Users: Lingriser complies with the General Data Protection Regulation (GDPR).
For California Users: Lingriser complies with the California Consumer Privacy Act (CCPA).
Data Protection Officer: dpo@lingriser.com